Why Dealogic

Dealogic is a market-leading FinTech company with more than 30 years of experience, offices in 9 countries, and a team of over 800 people worldwide. Close to 30 Agile teams work together to build and continuously renew our proprietary platform – built, designed, and developed in-house, to deliver unrivalled data and workflow solutions to our clients. We empower our teams to pick the best tools that help them solve problems, including the newest technologies. This approach enables us to transform mature products into a highly-scalable, cloud-native platform with responsive 21st-century user interfaces.

Duties and Responsibilities

The Diagnostic Engineer will work closely with client based IT groups, internal client relationship teams and product specialists to provide an escalation point for highly complex or high priority incidents. Operating to the core principles of Investigation, Education and Innovation the DE will seek to proactively prevent repeat incidents, as well as developing improved ways of working by introducing new technology and ideas.

  • Provide an escalation point for the Client Technical Support team in highly complex or high priority incidents
  • Develop long term solutions to repeat incidents, ensuring no reoccurrence
  • Create, maintain and disseminate knowledge into the Client Technical Support team
  • Maintain effective communication channels across all departments
  • Evaluate and adopt new technology and introduce improved working practices

Requirements

  • 5+ years of relevant experience working with Microsoft Windows Server platform
  • SQL Server 2005/2008 administration and troubleshooting
  • Extensive knowledge and hands on experience of IIS, .Net framework, web hosting, LDAP, HTTP, TCP/IP and load balancing
  • Familiarity with software development lifecycle
  • Excellent standard of spoken and written English
  • Understanding of financial markets
  • ASP and.Net programming experience
  • A project and methodical style and approach

Advantage

  • BSc/Msc degree in Computer Science or related discipline

What we can offer

  • Work at the award winning Office of the Year in the heart of the city (Eiffel Square)
  • Working for the leading FinTech provider of specialized software and data for investment banks
  • Personal career development, on-going training and interesting challenges
  • Competitive remuneration package
  • Support a healthy work life balance
  • Free sport and social activities every day

Apply now